Digital achievement: 16 million transactions via the Absher platform in April
Introduction: A digital achievement that enhances the Kingdom's transformation journey
In a move reflecting the rapid development and continued success of the digital transformation journey in the Kingdom of Saudi Arabia, the Ministry of Interior's electronic platform, "Absher," recorded an exceptional achievement during April, processing 16,536,826 electronic transactions. This impressive figure reflects the extent to which citizens, residents, and visitors rely on digital services to facilitate their daily lives, and underscores the success of the Kingdom's Vision 2030 goals in building a fully integrated digital society and a world-leading e-government.
Historical context and development of the Absher platform
Since its launch as a simplified online portal, the Absher platform has revolutionized the way government services are delivered in the Kingdom. It has evolved dramatically into a comprehensive digital system, a vast umbrella encompassing hundreds of security and civil services. This historic development did not happen by chance; rather, it is the result of massive investments in technological infrastructure and cybersecurity, enabling Saudi Arabia to achieve leading global rankings in the United Nations' e-government development indicators and becoming a regional model to be emulated in the Middle East.
Details of operations carried out in April
Analyzing the figures released for April, we find that the “Absher Individuals” platform accounted for the largest share, processing 13,973,584 transactions. This statistic includes 3,609,072 document viewings through the digital document wallet, a vital tool that allows users to easily and reliably access their official documents via smartphones. Meanwhile, the “Absher Business” platform, serving the commercial and institutional sectors, recorded 2,563,242 transactions, directly contributing to accelerating economic growth and streamlining procedures for business owners.
Distribution of operations across security and service sectors
Statistics revealed significant and ongoing interaction with various sectors of the Ministry of Interior. The General Directorate of Public Security processed 3,417,847 transactions, with the General Directorate of Traffic accounting for the largest share at 3,307,760 transactions, highlighting the heavy reliance on digital traffic services. The General Directorate of Passports recorded 2,202,603 transactions, while the Ministry of Interior's Civil Affairs Agency processed 576,236. Regarding public services on the "Absher Individuals" platform, 158,075 reports were issued through the Absher Reports service, and 2,248 general inquiries regarding fingerprinting were conducted.
Importance and impact: High reliability and safety
The impact of the “Absher” platform extends beyond saving time and effort and reducing paper waste; it also enhances national security and improves quality of life. The unified digital identities issued by the Ministry of Interior play a pivotal role in this success, enabling users to securely and reliably access the services of the Ministry's various sectors through its platforms (Absher Individuals, Absher Business, and Absher Government). These identities also facilitate seamless access to various government and private entities through the National Unified Access Portal “Nafath,” ensuring the provision of integrated electronic services with the highest standards of privacy and security.
