Achievements of the Absher platform: More than 448 million transactions were processed in 2025
Unprecedented digital leap for the Ministry of Interior
is The Absher platform, a cornerstone of the comprehensive digital transformation journey. In an exceptional achievement reflecting the efficiency of the Kingdom's digital infrastructure, the platform processed a total of 448,243,708 electronic transactions during the past year (2025). This impressive figure highlights the extent to which citizens, residents, and visitors rely on digital services to facilitate their daily lives and complete their transactions with ease, convenience, and reliability.
Details of transactions performed through the Absher platform
Looking at the details of these statistics, we find that the Absher Individuals platform accounted for the largest share of usage, with 417,370,816 transactions processed through it. These transactions included 331,480,864 document reviews conducted via the digital document portfolio available to users through the Absher smart application. In contrast, the Absher Business platform a strong presence in supporting the commercial and economic sectors, with 30,872,892 transactions processed through it, reflecting the platform's pivotal role in facilitating the business environment and supporting companies and institutions.
Statistics for the security and service sectors
The platform's services are distributed across several vital sectors within the Ministry of Interior. The General Directorate of Public Security processed 40,905,604 transactions, with the General Directorate of Traffic accounting for the largest share at 39,542,792 transactions. The General Directorate of Passports recorded 28,830,048 transactions, while the Ministry of Interior's Civil Status Agency processed 6,504,002 transactions. Additionally, through the platform's public services, 1,303,982 reports were issued via the Absher Reports service, and 41,438 general fingerprint-related inquiries were processed.
Unified Digital Identity and Access Gateway
One of the platform's most significant achievements is that the number of unified digital identities issued by the Ministry of Interior has exceeded 32 million. This digital identity allows users to access the services of the Ministry of Interior's various sectors (individuals, businesses, and government) with high reliability and security. It also enables them to log in and quickly access more than 1,140 government and private entities through the unified national access portal, "Nafath.".
Historical context and digital transformation in the Kingdom
The Absher platform was launched as part of a comprehensive strategy by the Ministry of Interior aimed at transitioning from traditional paper-based transactions to a fully integrated electronic environment. With the launch of Saudi Vision 2030, the platform's importance has grown significantly, making it a key driver of digital transformation in the Kingdom. It has gradually evolved from providing simple inquiry services to a comprehensive digital ecosystem that addresses all the needs of individuals, families, and businesses, directly contributing to eliminating bureaucracy and reducing waiting times at government offices.
Local, regional and international impact
At the local level, the Absher platform has revolutionized quality of life, saving millions of hours previously spent on in-person visits and contributing to a reduction in carbon emissions and traffic congestion caused by the movement of people. Regionally and internationally, thanks to pioneering platforms like Absher and Nafath, Saudi Arabia has become a global model for providing e-government services. This ongoing excellence enhances the Kingdom's competitive standing in global digital transformation and e-government indices and underscores the success of its investments in modern technologies to serve its people.
