Artificial intelligence and robotics serving pilgrims | Haramain Technologies
Introduction to Digital Transformation in the Two Holy Mosques
Historically, managing the millions of pilgrims during Hajj and Umrah seasons has relied almost entirely on human effort and traditional organization. With the increasing number of pilgrims year after year, the Kingdom of Saudi Arabia recognized the importance of adapting modern technology to facilitate the performance of the rituals. In this context, the religious infrastructure at the Grand Mosque in Mecca and the Prophet's Mosque in Medina is undergoing an unprecedented and rapid technological transformation, clearly demonstrated by the use of smart robots and artificial intelligence technologies to manage and operate religious and enrichment services. This strategic direction reflects the significant improvement in the level of services provided to pilgrims arriving from all over the world.
The role of artificial intelligence and robotics in guidance and counseling
One of the most prominent features of this technological transformation is the widespread use of smart robots within the Two Holy Mosques. These robots provide guidance and information on religious and spatial matters through interactive technologies that support multiple languages, making it easier for pilgrims to access religious information and services quickly and efficiently. This development keeps pace with the massive crowds during Hajj and Umrah seasons and ensures smooth movement. Artificial intelligence applications have also contributed to enhancing the religious system by developing advanced digital tools to improve the management of educational content, expand access to scholarly messages, and support simultaneous translation and digital broadcasting of lessons and sermons, thus ensuring that the message of the Two Holy Mosques reaches Muslims worldwide.
Interactive screens and cloud-based fatwa system
The technological transformation isn't limited to robots; the system also includes the operation of smart interactive screens for broadcasting awareness messages and real-time religious content. Translation devices have been activated within specialized programs such as "In Their Languages," which allows non-Arabic-speaking visitors to easily access religious and guidance content. In the field of issuing fatwas, the Presidency of Religious Affairs launched a "cloud-based communication" system to answer inquiries. This system relies on directing questions to religious scholars and sheikhs via modern digital platforms, thus increasing the efficiency of responses and reducing congestion at traditional fatwa centers, especially during peak times.
Local and international impact and the objectives of Vision 2030
This event holds immense importance and far-reaching impact. Locally, the integration of artificial intelligence contributes to easing the logistical burden on human resources and improving crowd management. Regionally and internationally, it solidifies the Kingdom of Saudi Arabia's position as a leading global model in leveraging technology to serve humanity and manage massive gatherings. This technological transformation is accompanied by a significant expansion in digital and media content, through the production and broadcasting of lessons and lectures via online platforms and smart applications operating around the clock. Experts believe that this technological integration enhances the quality of the spiritual and intellectual experience, perfectly aligned with the goals of the Kingdom's Vision 2030 for digital transformation and enriching the experience of pilgrims.
Two beacons of knowledge and guidance
In conclusion, the Kingdom of Saudi Arabia continues its tireless efforts to develop its religious and technological infrastructure within a comprehensive strategy aimed at enhancing the quality of services. These efforts seek to solidify the global standing of the Two Holy Mosques as beacons of knowledge, guidance, and moderation, and as cultural centers that combine tradition and modern technology in service to Islam and Muslims, thus ensuring a complete and safe spiritual experience for every pilgrim.
