Citizen Account: The impact of the heirs' representative signing the lease agreement and the support payment
The Citizen Account Program responded directly to beneficiaries' inquiries regarding the precise mechanisms for disclosing income, specifically concerning real estate transactions conducted on behalf of heirs. This clarification resolved the debate surrounding the impact of a representative's signature on lease agreements on eligibility for monthly support payments.
The program clarifies the issue of heirs' agents and lease agreements
The Citizen Account Program, through its "X" platform, emphasized the absolute necessity of transparency in disclosing financial data. The program clarified that if a lease agreement is registered in the beneficiary's name as the "lessor," they are obligated to disclose the financial returns generated from this property in their personal account within the program. These returns are included in the total household income, which may affect the amount of the benefit or eligibility based on exceeding the disbursement threshold.
The program called on beneficiaries to use the "estimate calculator" available through the electronic portal to verify the expected value of support after adding any new sources of income, to ensure data accuracy and avoid any interruption of support.
Historical context and importance of the Citizen Account program
This clarification comes within the framework of the vital role played by the Citizen Account Program since its launch in December 2017. The program was established as part of the economic transformations within the Kingdom's Vision 2030, with the aim of protecting Saudi families from the direct and indirect impact of various economic reforms, such as energy price adjustments and the implementation of value-added tax (VAT). The program serves as a smart social safety net that efficiently directs support to those who deserve it, benefiting millions of families across the Kingdom.
The indications of the "none" payment status and the limiting threshold
In a related context, the program addressed the explanation of some technical issues that beneficiaries encounter, most notably the "No Payment" status. The program clarified that this status indicates that the total income of the primary beneficiary and any dependents exceeds the "support eligibility threshold." It is worth noting that this threshold is not a fixed amount for everyone, but rather a variable that depends on the family structure, the number of family members, and their ages, thus ensuring equitable distribution based on actual need.
retroactive compensation mechanism
Regarding beneficiaries' rights to recover payments, the program clarified its retroactive compensation policies, which are divided into two tracks:
- Financial objections: Support is disbursed retroactively to beneficiaries whose financial objections have been accepted and whose entitlement to additional amounts has been established.
- Eligibility objections: When an eligibility objection is accepted, the beneficiary returns to the next payment cycle, and the entitlement to compensation is studied retroactively for each individual case in accordance with the approved program regulations.
This ongoing interaction by the beneficiaries service reflects the keenness of the concerned authorities to deliver support accurately to those who deserve it, and to enhance financial awareness among citizens to ensure the sustainability of benefiting from the available resources.
