The Board of Grievances completed 242,000 cases, representing 97% of the total, during 2025

The Board of Grievances achieved an unprecedented judicial milestone in 2025, marking a significant leap in operational and judicial performance indicators. The Board announced the resolution of over 242,000 cases , representing a record-breaking 97% completion rate of all registered cases, a landmark achievement in the history of administrative justice in the Kingdom.

Record numbers reflect the system's efficiency

Official statistics released by the Decision Support Center at the Board of Grievances revealed that administrative courts held a total of 391,132 judicial sessions during the past year. This figure is particularly significant when compared to the previous year, 2024, which saw an increase of over 109,000 sessions. This underscores the high level of preparedness of the judicial departments and their growing capacity to handle the continuous influx of cases and resolve them swiftly, accurately, and fairly.

Strategic context and digital transformation

These figures cannot be viewed in isolation from the radical transformation underway in the Kingdom's judicial system, a transformation aligned with the goals of Vision 2030. Over the past few years, the Board of Grievances has been implementing its strategic plan, which has focused primarily on the complete digital transformation of litigation procedures. The Board's digital platforms have contributed to expediting the case processing cycle, from registration to judgment, thereby reducing wasted time and effort and increasing operational efficiency.

The economic and social impact of expedited litigation

These achievements are of paramount importance, extending far beyond purely administrative considerations. The swift resolution of administrative disputes is a cornerstone for improving the Kingdom's investment climate. A efficient and transparent administrative judiciary enhances the confidence of both local and international investors in the legislative and judicial environment, ensuring the preservation and restoration of rights in record time. Furthermore, reducing litigation timelines directly contributes to the stability of the legal positions of individuals, companies, and government entities alike.

A leap in productivity and an improved customer experience

Comparative data revealed a positive widening of the productivity gap, with the number of completed cases jumping from 168,000 in 2024 to record levels in 2025. Business rates also saw a remarkable increase, averaging 70%, a metric demonstrating the success of strategies to improve the beneficiary experience. This transparency in publishing indicators reflects the Bureau's commitment to accurately measuring performance levels and utilizing digital data to enhance service quality and solidify the Kingdom's global leadership in administrative justice.