Makkah Maternity and Children's Hospital: 172,000 prescriptions dispensed in 2025

The Pharmacy Department at the Maternity and Children's Hospital in Makkah , one of the main components of the Makkah Health Cluster, achieved a qualitative leap in the level of services provided to beneficiaries during 2025. Official statistics revealed that a total of 172,296 prescriptions , in a step that reflects the high readiness and operational efficiency of the health system in the Holy City.

Details of operational performance and service distribution

The detailed data released by the Makkah Health Cluster showed a precise distribution of pharmaceutical services to cover all patient needs, with the figures being as follows:

• 101,736 prescriptions were dispensed through the central pharmacy and the intravenous solutions pharmacy, reflecting the scale of major operations within the hospital.
• 37,800 prescriptions were provided through the emergency pharmacy, to ensure a rapid response to critical cases.
• 28,620 prescriptions were dispensed to outpatients.

Digital transformation and automation technologies

In line with the Kingdom's Vision 2030 and the Health Transformation Program, the achievement was not limited to quantitative figures but also included qualitative improvements in operational mechanisms. Self-service medication dispensing machines were activated in inpatient wards, reducing waiting times and human effort. Furthermore, the "Raqeeb" electronic system recorded the dispensing of 4,140 prescriptions , enhancing data accuracy and medication monitoring.

Furthermore, 7,950 patients from the pharmaceutical mail service, an advanced logistics service that aims to deliver medicines to the homes of beneficiaries, which contributes to reducing congestion within the hospital corridors and the comfort of patients, especially those with chronic diseases.

Drug safety standards and academic accreditation

The healthcare system in Makkah prioritizes patient safety. In this context, qualified pharmacy staff successfully identified and corrected over 1,620 medication-related issues before patients received their prescribed medications. This proactive approach is a cornerstone in preventing medical errors and ensuring the safe and effective use of medications in accordance with international standards.

In terms of professional and academic development, 2025 saw the renewal of accreditation for the hospital's Clinical Pharmacy Residency Program. This accreditation reaffirms the hospital's position as a leading training environment that contributes to graduating specialized national professionals, thus ensuring the sustainability of high-quality healthcare services for future generations.

The strategic importance of health services in Mecca

This achievement is particularly significant given the hospital's location in Mecca, a city that receives millions of visitors, pilgrims, and Umrah performers annually, in addition to its resident population. Enhancing the efficiency of pharmaceutical services and implementing digital transformation in a vital hospital like the Maternity and Children's Hospital directly contributes to improving the quality of life and raising the level of healthcare provided to pilgrims and residents of the region, in line with the goals of the National Transformation Program.