Urgent investigation into power outage at Prince Mohammed bin Fahd Stadium in Dammam

The Saudi Electricity Regulatory Authority issued strict and direct instructions to the Saudi Electricity Company, requiring an urgent and comprehensive technical and operational investigation to determine the precise reasons that led to the interruption of electricity service to Prince Mohammed bin Fahd Stadium in Dammam, in the Eastern Province.

Details of the incident and initial causes

According to official data, the power outage began at 11:07 PM on Saturday and lasted for only three minutes from the main source. Initial investigations revealed that the cause was a sudden fault in an underground cable, a crucial component of the network supplying the site. Despite the brief duration of the outage, the authority explained that restoring service and reactivating the facilities within the sports complex took additional time due to the nature of the stadium's internal systems and the safety procedures required for a gradual return to full operation.

The importance and status of Prince Mohammed bin Fahd Stadium

This official attention stems from the significant importance of Prince Mohammed bin Fahd Stadium, one of the most prominent sporting landmarks in the Eastern Province and the Kingdom. The stadium hosts important matches in the Saudi Professional League, as well as regional and international sporting events. A continuous power supply to such vital facilities is crucial, not only for the smooth running of matches but also for the safety of spectators, the operation of television broadcasting systems, VAR technology, and the stadium's lighting, all of which require precise technical specifications.

Corrective measures and consumer protection

The authority stressed in its directive the necessity of submitting a detailed report including the investigation results, the root causes of the outage, and the corrective measures taken to ensure such incidents do not recur. The authority affirmed its commitment to and continuous monitoring of all technical and operational procedures implemented by the service provider and relevant parties within the facility, noting that it will not hesitate to take all necessary measures to protect consumer rights and enhance the reliability of the electrical grid.

Communication and reporting channels

In closing, the Saudi Electricity Regulatory Authority called on all consumers to contact it in case of any complaint or inquiry related to the electricity service, through its official approved channels or by visiting its website (sera.gov.sa), stressing its commitment to transparency and rapid response to ensure the quality of services provided in all regions of the Kingdom.