The Presidency of Religious Affairs at the Two Holy Mosques expands its digital services
Intensive preparations to serve the pilgrims
In a move reflecting the Kingdom of Saudi Arabia's commitment to providing the highest quality services to visitors of the Grand Mosque in Mecca and the Prophet's Mosque in Medina, the General Presidency for Religious Affairs at the Grand Mosque and the Prophet's Mosque raised its operational readiness to the highest level on Friday. This step comes through the launch of a comprehensive package of religious, field, and technological services, aimed at ensuring a comfortable and spiritually enriching environment for worshippers and pilgrims.
Historical context and leadership interest in the Two Holy Mosques
Historically, since the unification of the Kingdom, the Saudi leadership has given the Two Holy Mosques paramount importance and meticulous care. These current intensive plans are a continuation of this historical legacy and a testament to the wise leadership's generous attention. Through these efforts, the Presidency aims to achieve the highest levels of tranquility and peace, with a complete focus on facilitating the performance of rituals according to sound Islamic principles, reflecting the continuous development in crowd management and the provision of religious services over the decades.
Digital transformation and the use of technology in the Two Holy Mosques
The Presidency explained that the enhanced services system is primarily based on improving the quality of the worship experience through the integration of guidance and technology. As part of the Kingdom's digital transformation under Vision 2030, the Presidency has expanded the range of interactive screens within the Grand Mosque. These screens not only display information but also provide educational and guidance content supported by digital resources that clarify the rulings of the rituals and correct misconceptions, thus meeting the needs of worshippers and pilgrims from diverse nationalities and cultures.
Global impact: awareness publications and speech translations
At the regional and international levels, the importance of these efforts is highlighted in conveying the moderate message of the Two Holy Mosques to the entire world. The Presidency explained that the digital system provides translated educational publications to assist pilgrims in performing their religious rites according to the Prophetic guidance. Telephone fatwa channels have also been activated, and services for answering inquiries have been expanded to include several international languages. To further enhance this impact, specialized teams have been formed to translate the Friday sermon into multiple languages and broadcast it via leading digital platforms such as "Manarat Al-Haramain" and "Bawabat Al-Qasid," making the scholarly content of the Two Holy Mosques accessible to millions of Muslims beyond the Kingdom's geographical borders.
Field efforts and women's empowerment in serving female visitors
On the ground, the Presidency intensified its efforts in the circumambulation area and prayer halls by supporting the movement of worshippers and providing qualified guides for direct instruction. At the Prophet's Mosque, educational programs and religious lessons continued, along with the activation of fatwa centers within the Rawdah Al-Sharifah (the area between the Prophet's grave and his pulpit). The Presidency also recognized the role of women, with women's sections playing a pivotal role by offering educational and guidance programs within the women's prayer halls, thus enhancing the worship experience for female visitors and ensuring comprehensive services.
Compliance with the Guests of God Service Program
In conclusion, the Presidency of Religious Affairs affirmed that these integrated efforts are part of an ongoing development strategy aimed at enhancing the quality of religious services and achieving a comprehensive spiritual experience. These objectives align directly with the goals of the "Guests of God Service Program," one of the most important programs of the Kingdom's Vision 2030, which seeks to transform the experience of pilgrims, Umrah performers, and visitors from a mere concept to a lasting memory.
