Ramadan season plan at the Two Holy Mosques: Smart services and comprehensive preparations
The General Authority for the Care of the Two Holy Mosques announced the launch of its comprehensive operational plan for the holy month of Ramadan this year. This plan comes as part of early preparations to receive millions of pilgrims and worshippers who flock to the holy sites from all over the world. The new plan is distinguished by its focus on utilizing modern technology and artificial intelligence, in addition to strengthening human resources to ensure the provision of the highest quality services to the guests of God.
Operational plan axes and services provided
The operational plan for Ramadan is based on several key pillars aimed at facilitating the performance of rituals in a safe and tranquil spiritual atmosphere. These pillars include intensifying cleaning and sanitization operations throughout the Two Holy Mosques and their courtyards around the clock, using environmentally friendly materials and the latest automated equipment. The plan also includes highly efficient crowd management to ensure smooth movement in the circumambulation area, the Sa'i area, and the outer courtyards, especially during peak times such as the Taraweeh and Tahajjud prayers.
Regarding water distribution, the production capacity for distributing blessed Zamzam water has been increased through chilled containers, portable bags, and drinking fountains, in addition to smart robots that distribute water in prayer areas without obstructing movement. Furthermore, guidance and information services have been enhanced by providing translators in multiple languages to serve visitors of various nationalities, and by increasing the availability of religious lessons and copies of the Quran in various translations.
General context and the Kingdom's Vision 2030
These extensive preparations align with the objectives of the Kingdom's Vision 2030, specifically the "Guests of God Service Program," which aims to enrich the Hajj and Umrah pilgrimage experience and facilitate the pilgrims' spiritual journey. The Two Holy Mosques sector has witnessed fundamental transformations in recent years, most notably the transformation of the General Presidency into a public authority with greater independence and flexibility, which has contributed to accelerating development and improving the quality of services provided.
Historically, Ramadan is considered the peak season for operations at the Two Holy Mosques after Hajj, with all governmental, security, and service agencies in the Kingdom of Saudi Arabia working together to ensure its success. This significant attention reflects the great religious significance of the Grand Mosque and the Prophet's Mosque in the hearts of Muslims, and the responsibility that the Kingdom is honored to bear in caring for the Islamic holy sites.
Regional and international importance and influence
The success of the operational plan for the Ramadan season is not limited to the local level; it extends to a broad regional and international impact. The Kingdom's success in efficiently and effectively managing millions of pilgrims enhances its image as a leading global model in managing major events and religious seasons. Furthermore, providing a safe and healthy environment for pilgrims sends reassuring messages to the Islamic world and encourages more Muslims to come and perform the rituals, which has positive economic and cultural repercussions.
In conclusion, the General Authority for the Care of the Two Holy Mosques affirms its complete readiness to harness all human and technical capabilities to serve the visitors of the Two Holy Mosques, praying to God to accept everyone’s fasting and prayers, and to crown these efforts with success and good fortune.
