The Sahlat service at King Saud Hospital in Unaizah serves 100,000 beneficiaries
Health services in the Qassim region have achieved a new digital milestone that reflects the accelerating pace of digital transformation in the health sector in the Kingdom of Saudi Arabia, as the “Sahlat” service at King Saud Hospital in Unaizah Governorate recorded record growth in the number of beneficiaries, exceeding all expectations and achieving a qualitative leap in operational performance efficiency.
The Qassim Health Cluster officially announced that the service recorded an increase of 82% during the year 2025, as it provided its services to more than 100,897 beneficiaries, a number that reflects the success of the strategies put in place to facilitate patients’ access to health care and reduce waiting times, in line with the objectives of the Health Sector Transformation Program, one of the programs of the Kingdom’s Vision 2030.
Details of the most requested numbers and services
Official statistics revealed detailed breakdowns of beneficiaries across different departments, demonstrating the comprehensiveness of the service and its coverage of the vital needs of those seeking its services. Laboratory services topped the list, where:
- 30,632 benefited from the laboratory services.
- The outpatient clinics provided services to 24,573 beneficiaries.
- Digital radiology services recorded 14,312 beneficiaries.
- 11,544 benefited from public patient services.
Regarding specialized centers, the figures showed a large turnout reflecting confidence in the quality of specialized services provided, as the Diabetes Center served 7,482 patients, the Dental Center recorded 6,771 beneficiaries, while the Eye Center received 3,006 patients, and 2,577 people benefited from physiotherapy services.
The context of digital transformation and its impact on quality of life
This achievement is not merely a statistic; it represents a qualitative leap in the concept of healthcare delivery in the Kingdom. The "Sahlat" service is part of an integrated system aimed at automating healthcare procedures, directly contributing to improving the patient experience and reducing wasted time and effort. The transition from paper-based transactions and waiting in lines to instant digital services is a cornerstone of the Ministry of Health's strategy to enhance the efficiency of medical facilities.
This growth is particularly significant in the province of Unaizah, where King Saud Hospital is a key healthcare institution in the region. Experts confirm that the 82% usage rate indicates a rise in digital awareness within the community and the hospital's success in gaining the trust of its patients by providing stable and effective technological solutions.
The future of healthcare services in Qassim
This announcement reinforces the ongoing efforts of the Qassim Health Cluster to develop its digital infrastructure and strive to achieve the highest levels of beneficiary satisfaction. The coming period is expected to witness a further expansion of services offered under the "Sahlat" platform, encompassing specialized fields and remote consultations, thus strengthening the Kingdom's position as a leader in digital health across the Middle East.
