A qualitative leap in services for pilgrims
The concepts of "humanization" and exceptional care are embodied in the Holy Sites through the water system development project, which has made a tangible difference in the journey of pilgrims. By providing more than 2,400 water fountains, distributed in an innovative engineering style along pedestrian routes, the Kingdom of Saudi Arabia ensures that pilgrims have access to chilled, clean water around the clock, reflecting the utmost care and attention to the comfort of those visiting the Grand Mosque.
Historical context: From traditional irrigation to smart systems
Historically, providing water to pilgrims has been one of the noblest and most honorable professions since pre-Islamic times, when the Quraysh tribe was responsible for supplying pilgrims with water from the Zamzam well. With the passage of time and the establishment of the Kingdom of Saudi Arabia, the wise leadership has given great attention to developing the water system in Mecca and the Holy Sites, from restoring the Zubaydah spring to establishing some of the world's largest desalination plants. Today, this innovative project is a natural extension of this great historical legacy, culminating in the use of cutting-edge technologies to ensure a sustainable water supply for millions of pilgrims within a limited geographical area and a short timeframe.
Project details and strategic implementation
The project, implemented by Kadana Development and Investment Company (the executive arm of the Royal Commission for Makkah City and the Holy Sites), transformed traditional water distribution points into integrated humidification stations. The highest quality standards were adopted to ensure health and safety, with strategic distribution designed to facilitate smooth flow of movement and eliminate overcrowding in densely populated areas, particularly in Mina and Arafat.
Reducing heat stress and managing crowds
The system's impact on the ground extended beyond simply providing water; the project played a pivotal role in mitigating heat stress and sunstroke, especially given that Hajj seasons in recent years have coincided with the sweltering summer months. Smoother movement between the holy sites created a safer and more comfortable environment for pilgrims. Furthermore, the intelligent layout of the drinking fountains directly aided in crowd management, preventing overcrowding around haphazard water points, thus reducing the risk of stampedes and ensuring the safety of the pilgrims.
Significance and impact: local, regional, and international dimensions
Domestically Regionally, this project aligns closely with the objectives of the "Guests of God" program, a key component of Saudi Vision 2030, which aims to enrich the Hajj and Umrah pilgrimage experience and enhance the quality of services provided to pilgrims. and internationally, the Kingdom's success in managing and providing water to millions of people in just a few days reinforces its global standing as a leading model in crowd management and sustainable infrastructure, and sends a reassuring message to the entire Muslim world about the readiness of the Holy Sites to receive pilgrims in a healthy and safe environment.
Sustainability and technology in service of the Two Holy Mosques
The project reflects the commitment of the Kadana Company to the sustainability and efficiency of its service infrastructure through technological solutions that ensure continuous flow and high quality. Integrating technology into water resource management within the Holy Sites not only enriches the pilgrim experience but also embodies the highest levels of care for the guests of God, and affirms that the Kingdom continues to dedicate all its material and human resources to serving Islam and Muslims.
