Women's Affairs at the Grand Mosque: Digital and Field Services during Ramadan
As part of the extensive preparations undertaken at the Two Holy Mosques during major religious seasons, the Women's Affairs Agency at the Grand Mosque its field and awareness efforts to provide the highest quality services to female pilgrims during the blessed month of Ramadan. These steps are part of a comprehensive system aimed at facilitating the performance of rituals and acts of worship in an atmosphere of spirituality and tranquility, in accordance with the massive influx of people to the Grand Mosque during this holy month.
Integrated service system and religious guidance
The General Presidency for Religious Affairs, through its Women's Agency, mobilized all its qualified and trained personnel to manage the large female crowds. Field efforts focused on two main areas: first, organizational, involving the smooth flow of worshippers and crowd management within the women's prayer areas to ensure orderly movement and prevent overcrowding; and second, religious awareness, aimed at correcting common errors in prayer practices and guiding women toward proper conduct within the Grand Mosque. The female staff worked around the clock to accommodate the millions of pilgrims, setting a commendable example of Saudi women serving the guests of God.
Digital transformation in serving female visitors
In line with the Kingdom's digital transformation plans across all sectors, the agency has not overlooked the technological aspect in its operational plan. Modern digital platforms have been activated for distributing brochures and informational pamphlets, relying heavily on QR codes displayed on electronic screens in prayer halls. This approach not only facilitates access to religious information but also contributes to environmental conservation and reduces paper consumption, reflecting a qualitative leap in outreach and guidance methods.
Empowering women and serving the pilgrims
These efforts are particularly important within the broader context of the Kingdom's Vision 2030, which places great emphasis on empowering women and increasing their participation in serving pilgrims. The role of the Women's Affairs Agency at the Grand Mosque is a true embodiment of this empowerment, with qualified women leading the service and outreach efforts in the women's sections, ensuring the privacy of female visitors and providing them with a safe and comfortable environment to perform their religious duties.
Scientific initiatives and tangible impact
In addition to its fieldwork, the agency launched a series of scientific initiatives aimed at enriching the knowledge and experience of Muslim women, while also establishing direct communication channels to receive and promptly address feedback and suggestions. This synergy between fieldwork, digital outreach, and scientific initiatives reflects the wise leadership's commitment to providing the utmost care for the Two Holy Mosques and their visitors, and underscores the Kingdom's leading role in crowd management and serving Muslims from all corners of the globe.
