The meaning is fully complete without attachments in the Citizen Account and the update steps
The appearance of the application status “completed with no attachments” for many applicants to the Citizen Account Program raised questions about whether additional documents or contacting relevant authorities were required. The program's official response clarified the technical mechanism used to verify the data.
Meaning of the status “Completely completed without attachments”
The Citizen Account Program, through its official channels and FAQ guide, clarified that the appearance of the message "Completely submitted without attachments" on the application form is a positive indicator. This means that the program's electronic system has successfully verified all data entered by the beneficiary through direct electronic linkage with relevant government agencies. Therefore, the beneficiary does not need to manually upload any supporting documents, as the data has been officially approved.
Program context and its economic importance
The Citizen Account Program, launched in December 2017, is one of the most important national support programs in the Kingdom of Saudi Arabia, and it falls under the umbrella of the Kingdom's Vision 2030. The program primarily aims to mitigate the direct and indirect effects of various economic reforms, such as energy and water price adjustments and the implementation of value-added tax (VAT). The program works to redirect government support to reach the most deserving segments of society, thereby enhancing the efficiency of government spending and ensuring a decent standard of living for Saudi families.
The importance of disclosing additional income
To ensure continued support and accurate calculation, the program consistently emphasizes the need to disclose all sources of income. The program has outlined simple steps for adding any additional income (whether from business activities, investments, or other sources) as follows:
- Log in to the Citizen Account application or portal and select “Beneficiary File”.
- Go to the “General Data” tab.
- Click on the “Add a new source of income” option located at the bottom of the page.
- Accurately identify the type and source of income.
- Enter the monthly amount including allowances.
- Press the “Save” button to document the data.
Update contact information to ensure communication
Given the importance of text messages in informing beneficiaries of their eligibility status and deposit dates, the program has provided an easy mechanism to update the mobile number if it changes, in order to ensure uninterrupted communication, through the following steps:
- Accessing the official Citizen Account application.
- Click on the “Settings” icon in the bottom menu.
- Select the “Change Mobile Number” service.
- Enter the new number and confirm it via the verification code sent to the phone.
It is worth mentioning that the program conducts a periodic review of beneficiary data to ensure that support is directed to those who actually deserve it, making updating data regularly a critical necessity to avoid the interruption of support.
