Free Hajj rituals exemption service at the Grand Mosque: Everything you need to know
As part of ongoing efforts to enhance services for pilgrims visiting the Grand Mosque in Mecca, Hajj Exit" service as one of the most significant initiatives launched by the General Authority for the Care of the Two Holy Mosques. This service aims to facilitate the completion of Umrah rituals for pilgrims, particularly the ritual of shaving or trimming the hair, which concludes the Umrah pilgrimage.
Service details and locations in the Grand Mosque
The free exit service is available at five strategic locations opposite the Marwa area, where pilgrims complete their final circuit of the Sa'i (ritual walking between Safa and Marwa). The service utilizes modern, mobile carts that can be moved with high flexibility to accommodate crowd density and pilgrim flow, directly contributing to easing congestion and improving traffic flow in the Grand Mosque's courtyards, especially during peak times and religious seasons.
Superior health standards and speed of completion
The Authority places great importance on health and safety, with a highly qualified and specialized team overseeing this service. Fully sterilized, single-use shaving tools are used, adhering to the highest standards of quality, health, and public safety to prevent the transmission of infections or skin diseases. The service is exceptionally fast, taking approximately two minutes per client, thus ensuring that the largest possible number of pilgrims are served in record time.
The importance of the service and its impact on the pilgrim's experience
This initiative is of paramount importance, extending far beyond its free service. It represents a civilized solution to eliminate negative practices that previously occurred, such as unsafe and haphazard shaving in the courtyards surrounding the Grand Mosque. This step also aligns with the goals of the Kingdom's Vision 2030 to enrich the experience of pilgrims and provide them with a safe and healthy environment. The service encompasses both men and women within a comprehensive system that respects privacy and Islamic guidelines, with special attention given to the elderly and people with disabilities.
Numbers that reflect success
Official statistics revealed the remarkable success of the service since its initial launch during the holy month of Ramadan in 1446 AH. The authority clarified that the number of beneficiaries exceeded one million pilgrims by September 2025. This significant demand reflects the pilgrims' need for such organized and secure services, and confirms the authority's success in developing high-quality solutions that address the actual needs of pilgrims and facilitate their performance of the rituals with peace of mind and comfort.
