The Ministry of Hajj and Umrah launches the Umrah and Visit Guide in 16 languages
In a significant step aimed at enriching the experience of pilgrims and facilitating their spiritual journey, the Ministry of Hajj and Umrah has issued a comprehensive “Umrah and Visit Guide,” available in 16 international languages. This initiative enables pilgrims and visitors from around the world to access accurate information and regulatory guidelines in their native languages, directly contributing to the performance of rituals with ease and peace of mind.
The Kingdom's Vision 2030 framework and digital transformation
This issuance is not merely a routine procedure, but rather part of a broader strategic framework aligned with the goals of the Kingdom's Vision 2030, which prioritizes serving pilgrims. Through its various programs, the Kingdom seeks to facilitate the hosting of visitors to the Two Holy Mosques and provide them with the best possible services, aiming to increase capacity and enhance the quality of services offered. Digital transformation is a fundamental pillar of this system, with the Ministry continuously working to automate procedures and provide educational content through smart platforms that keep pace with global technological advancements.
Comprehensive interactive content for the Umrah journey
The new guide is distinguished by being an informative and interactive resource covering all stages of the pilgrim's and visitor's journey. It is designed with a smart chronological approach, starting with pre-travel preparations, moving through visa and permit procedures, and continuing with how to perform the rituals and move within the Two Holy Mosques, culminating in departure procedures. This sequence ensures that users receive the right information at the right time.
Visual techniques and guide maps
The Ministry ensured the guide was enriched with illustrative visual elements, including images and diagrams, as well as QR codes that direct users to interactive maps and educational videos. The guide covers a wide range of jurisprudential and organizational topics, such as the proper way to enter the state of ihram, how to perform tawaf and sa'i, and the etiquette of visiting the Prophet's Mosque. It also explains the services and facilities available in the Two Holy Mosques to ensure smooth movement and tranquility.
The importance of multilingualism in serving the pilgrims
This guide is of paramount importance due to its availability in 16 languages, breaking down the language barrier that some visitors may face and enhancing organizational and behavioral awareness among pilgrims from diverse cultures. The Ministry affirms that this step supports digital transformation initiatives and improves the quality of services provided, inviting those wishing to benefit from the guide to visit the official link: https://www.haj.gov.sa/Guides .
