Achievements of the Sehaty platform: 30 million appointments and 6 million consultations

is The Sehaty platform one of the most prominent national initiatives launched by the Ministry of Health in the Kingdom of Saudi Arabia, as part of its ongoing efforts to achieve the goals of the Health Sector Transformation Program stemming from Saudi Vision 2030. This strategic transformation aims to restructure the health sector into a comprehensive, efficient, and integrated healthcare system that prioritizes the health of individuals and the community. In this context, the healthcare system has demonstrated its remarkable success, having completed more than 30 million medical appointments by 2025 through the Sehaty platform. This represents a significant leap forward in the digital transformation journey and facilitates easy access for citizens and residents to innovative healthcare services.

The development of digital services on the Sehaty platform

Official indicators from relevant authorities reveal that the digital platform has become a cornerstone of the modern healthcare sector, no longer merely a traditional tool. The platform offers 74 advanced services covering multiple avenues, including booking in-person and virtual appointments, providing medical consultations, and closely monitoring patients' health. This expansion of services reflects a rapid response to societal needs, particularly in light of global developments that have accelerated the adoption of technological solutions in the medical field.

Improving the beneficiary experience and managing the treatment journey

Statistics show that this increased reliance on technology directly and effectively contributes to managing the patient's "treatment journey" from the moment symptoms appear until recovery. This approach positively impacts the patient experience, saving considerable time and effort previously wasted in hospitals and health centers. It also reduces overcrowding in medical facilities, allowing medical staff to focus on cases requiring immediate intervention.

Telehealth: Instant consultations and vital signs

In a move reflecting the remarkable advancements in health monitoring tools, recent statistics indicate that over 6 million immediate consultations have been provided through telehealth services. This achievement contributes to faster access to reliable medical advice and reduces the need to visit healthcare facilities in non-emergency cases. Furthermore, medical records show that the number of documented vital signs readings on the platform has exceeded 61 million, highlighting the community's awareness of the importance of self-monitoring and the use of technology to serve patients.

Regional and international impact of the Saudi health model

Regionally, these achievements position Saudi Arabia among the leading countries in digital health. Health authorities affirmed that these accomplishments support efforts to prevent and manage chronic diseases, and are part of a strategic vision aimed at building an integrated healthcare system that leverages technology to enhance service efficiency and reduce the economic burden of traditional healthcare, thus ensuring a sustainable healthcare future.